FAQ

Payment

1. Payment Methods?

Paypal:

Payments via paypal and credit cards supported by Paypal. Click Buy and proceed on with instructions. (You do not need a paypal account to pay via credit card) 
Pay to triken37@gmail.com

Bank Transfer:

POSB Savings: 029-377-561
Please send us an email to info@discounthippo.com with your username, day and time of payment.

2. Are there any hiden charges / terms?

There are no hidden costs or terms; all terms and costs are stated within the deal.

3. How secure is the payment?

We use Paypal to process our payment, it is the highest level of protection commercially available.

General FAQ:

1. How does Discount Hippo work?

You can find new deals on Discount Hippo at greatly discounted prices. Once a minimum amount of buyers have bought the deal, the deal is active, or on. After purchasing the deal, an email will be sent to you providing you with a coupon number and coupon password. Print this out to use when you go down to redeem the coupon.

2. How do I redeeem my voucher?

Print the voucher to bring along to the merchant venue to enjoy your redemption. Hand over the printed voucher to the merchant to enjoy your deal.

3. I did not get an email for the voucher I bought.

If you did not receive the email containing the voucher code and ID, or have accidentally misplaced it, you can go into www.discounthippo.com and log in. Click “My Hippo” on the top right hand side of the page, click “My coupon” to find and print out your coupon.

4. Do I need to use the full value of my voucher at one go?

Yes. We do not offer store credit or cash back for any portion of the coupon value that you did not use.

5. Help! I still don’t know how to buy/redeem my voucher!

For more help, email us at info@discounthippo.com for help!

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